This website and our brochure app are owned and maintained by Vital Holdings Limited and its subsidiary companies (collectively referred to as "Vital Energi").
Vital Energi respects your privacy and is committed to protect the personal information that you share with us. Generally, you can browse through our website without giving us any information about yourself. When we do need your personal information to provide services that you request or when you choose to provide us with your personal information, this policy describes how we collect and use your personal information.
Personal information means any information that may be used to identify an individual, including, but not limited to, a first and last name, email address, a home, postal or other physical address, other contact information, title, birth date, gender, occupation, industry, personal interests, and other information when needed to provide a service you requested. When you browse our website, you do so anonymously, unless you have previously indicated that you wish Vital Energi to remember your login and password (if applicable). We do log your IP address (the Internet address of your computer) to give us an idea of which part of our website you visit and how long you spend there. But we do not link your IP address to any personal information unless you have logged in to our website.
Like many other commercial websites, this website may use a standard technology called a "cookie" to collect information about how you use the site, but you may disable this capability within your browser. Vital Energi collects personal information when you register with us, when you use certain products or services, when you register to attend a seminar or participate in an online survey, when you ask to be included in an email or other mailing list, or you submit an entry for a promotion, or when you submit your personal information to Vital Energi for any other reason.
From time to time, Vital Energi receives personal information from customers, business partners and vendors. We only use such information if it has been collected in accordance with acceptable privacy practices consistent with this Policy and applicable laws. Access to certain Vital Energi web pages requires a login and a password. The use of those web pages, and the information or programs downloadable from those sites, may be governed by a written agreement between your employer or landlord and Vital Energi. Unless you request deletion of your personal information, your personal information may be retained by Vital Energi to verify compliance with the agreement, log software licenses granted, to track software downloaded from those pages, or track usage of other applications available on those pages.
Cookies and Tracking Technology
How We Use Information Collected
Vital Energi uses information for several general purposes: to fulfil your requests for certain products and services, to personalise your experience on our website, to keep you up to date on the latest product announcements, software updates, special offers or other information we think you'd like to hear about either from us or from our business partners, and to better understand your needs and provide you with better services. We may also use your information to send you, or to have our business partners send you, direct marketing information or contact you for market research.
Information Sharing and Disclosure
Third Party Sites
Acceptance of this EULA
By utilising the website or the app you agree to the terms of the EULA. You may only use the website or the app for your own private and non-commercial purposes and in accordance with the provisions of this EULA. We grant to you a non-exclusive non-transferable license to download, install and use the Application on any Permitted Device. You may not: (a) copy or reproduce the website or the app, other than in accordance with the license granted; or (b) supply, distribute, redistribute, publish or re-publish the website or the app. All intellectual property rights and other rights in the website or the app are reserved and will remain our property and the property of our licensors. Your use of the Services will be subject to any technical or contractual limitations imposed by Apple in relation to the Services.
You acknowledge that from time to time we may apply upgrades or bug fixes to the website or the app, without giving you further notice or seeking any further consent. These Terms and Conditions will apply to such upgrades and bug fixes as if they were part of the original website or the app.
Accounts and security
You may be able to establish an account on the website or the app. You are solely responsible for maintaining the confidentiality and security of your account. You should not reveal your account information to anyone else, or use anyone else's account. You are entirely responsible for all activities that occur on or through your account, and you agree to immediately notify us of any unauthorized use of your account or any other breach of security relating to your account. We shall not be responsible for any losses arising out of the unauthorized use of your account.
Warranties relating to the website or the app
We will use reasonable care and skill with respect to the provision of the website or the app to you. However, we do not make any other promises or warranties about the website or the app and in particular we do not warrant that: (a) your use will be uninterrupted or error-free; or (b) the website or the app will be free from loss, corruption, attack, viruses, interference, hacking, or other security intrusion, and, we disclaim all liability relating thereto. You will be responsible for backing up your own system, including any Application that is stored on your system.
Software Vendor Required Provisions
As required by Apple and/or Android, the following terms and provisions apply to any usages by or through the Apple App store or Android Marketplace, to which you agree: (a) You acknowledge that we (and not Apple or Android), are solely responsible for our Application and its contents. (b) Any license to use granted herein is a non-transferable license to use our Application on a mobile device that you own or control and subject to the usage rules set for in the Apple App Store or Android Marketplace terms of service. (c) We (and not Apple or Android) are solely responsible for any maintenance and support services (if any) with respect to our Application set forth in this EULA or as required by applicable law. (d) To the extent that there are any product warranties, express or implied by law, we (and not Apple or Android) are solely responsible for them. In the event of any failure of the Application to conform to any warranty specifically granted herein or by applicable law, you may notify Apple or Android, and Apple or Android may refund the portion of the purchase price applicable to such failure, which refund will satisfy any obligations whatsoever from Apple or Android to you, to the extent permitted by law, including any obligations for any other claims, losses, liabilities, damages, costs or expenses attributable to any failure to conform to any warranty. (e) To the extent that there is any responsibility to address any of your claims relating to our Application or your possession and/or use of our Application, or claims of third parties, we (and not Apple or Android) are responsible to address such claims. Such potential claims may include, but are not limited to: (i) product liability claims; (ii) any claim that our Application fails to conform to any applicable legal or regulatory requirement; and (iii) claims arising under consumer protection or similar legislation. (f) In the event of any third party claim that the Application or your possession and use of the Application infringes that third party's intellectual property rights, we (and not Apple or Android) will be solely responsible for the investigation, defense, settlement and discharge of any such intellectual property infringement claim. (g) You represent and warrant that (i) you are not located in a country that is subject to UK or U.S. Government embargo, or that has been designated by the UK or U.S. Government as a "terrorist supporting" country; and (ii) you are not listed on any UK or U.S. Government list of prohibited or restricted parties. (h) You must comply with applicable third party terms of agreement when using our Application. (i) You acknowledge that Apple or Android, and their subsidiaries, are third party beneficiaries of this EULA, and that, upon your acceptance of the terms and conditions of this EULA, Apple will have the right (and will be deemed to have accepted the right) to enforce this EULA against you and against any third-party beneficiary of yours. None of the provisions of this will expand any rights that you may have against us, and all rights of indemnity, claims, losses, liabilities, damages, costs, expenses or other claims are subject to applicable law, and to limitations set forth in these Terms and Conditions, including, but not limited to, the terms and limitations set forth in these Terms and Conditions.
License to use Website and Application
Unless otherwise stated, we or our licensors own the intellectual property rights in the website or the app and material on the website or accessed through the app. All these intellectual property rights are reserved. You may view pages from the website or through the application, and download pages from the website or through the application for caching purposes only, subject to the restrictions set out elsewhere in these Terms and Conditions.
Please note that calls to Vital Energi telephone numbers may be monitored or recorded.