Company Policies

Vital Energi operates in a market where safety, best practice and up-to-date knowledge are paramount.

Payment Practices

Vital Energi are committed to building a robust and sustainable supply chain, and we believe that prompt and fair payment practices are fundamental to achieving this goal. We continually seek to improve our processes and partner with our suppliers for ongoing success.

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Business Policy

Vital Energi is a leading innovator in efficient energy provision and a catalyst for the development of new and sustainable ways of supplying the heat and power the UK needs.

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Quality Policy Statement

Vital Energi is the UK’s leading innovator in efficient energy provisions, designing, building, operating and maintaining market-leading low carbon energy solutions such as energy centres and district heating & cooling networks whilst ensuring safe project delivery in every operational area.

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Health & Safety Policy Statement

Vital Energi are committed to the prevention of injury and ill health. We seek to provide a safe and healthy working environment for all stakeholders to ensure the health, safety and welfare of all staff, clients, visitors, contractors and other people who may be affected by our activities.

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Environmental Policy

As one of the first companies to provide green energy systems in the United Kingdom, we are proud to highlight our illustrious history in developing quality solutions that have contributed towards environmental prosperity and customer satisfaction.

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Sustainability Policy

As a leading provider of innovative sustainable energy solutions, Vital Energi’s mission is to create sustainable, intelligent and reliable energy solutions, supporting the growth of healthy and thriving communities to drive a greener future. Guided by this mission, we will support the transition to a net zero future in a sustainable way, creating value for our customers, employees, suppliers, investors, local communities and the environment.

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Corporate Social Responsibility

Vital Energi is a socially and environmentally responsible organisation committed to our vision to be leaders in the construction and development of a sustainable future.

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Sustainable Procurement Policy

An important element of substantiating our progressive environmental vision is ensuring that a holistic and sustainable procurement process is implemented throughout the organisation to mitigate the wide-ranging potential impacts inherent in purchasing decisions.

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Business Continuity Policy Statement

Vital Energi recognises the importance of protecting the assets, strength and reputation of the business, and has produced this statement to safeguarding the well being of employees and others in contact with our operations.

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Anti Bribery & Corruption Policy Statement

Vital Energi takes a zero-tolerance approach to bribery and corruption of all kinds. This reflects the core values of the business to promote openness and transparency and to seek the highest professional standards across its different areas of activities. Vital Energi is committed to ensuring that it and all employees, partners, agents and supply chain or any persons or companies performing services for or on behalf of Vital Energi abide by the highest ethical standards.

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Slavery & Human Trafficking Policy Statement

Vital Energi is fully committed to compliance with the Modern Slavery Act 2015 (the “Act”) in all its divisions, not only in its own dealings but in those of its supply chain. We have taken several steps to combat slavery and human trafficking and will continue to work to ensure this does not occur in our business or supply chain. This statement has been published in accordance with the Act and sets out the steps we have taken to prevent slavery and human trafficking in our business and supply chains.

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Modern Slavery Policy

Vital Holdings Ltd and its subsidiaries (the Company) adopts a zero-tolerance approach to modern slavery and human trafficking, and all forms of corruption and bribery, directly and indirectly, associated with these criminal acts.

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Energy Policy Statement

Recognising that Energy consumption constitutes a significant environmental aspect for the business, we continually develop and implement an Energy Management System to ensure as far as possible that sustainable practice remains at the heart of our operations.

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Gender Pay Report

Vital Energi are an employer required by law to carry out Gender Pay Reporting under the Equality Act 2010 (Gender Pay Gap Information) Regulations 2017. This was brought into effect following the 2015 general election where the Government announced that it intended to fulfil a manifesto commitment by bringing into force a provision of the Equality Act 2010 on gender pay gap reporting.

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Living Wage Report

At the current time, Vital Energi guarantees to pay the National Minimum Wage (NMW), National Living Wage and Real Living Wage rates to all directly employed members of staff (in line with the minimum age limits appropriate to each National pay structure). Apprentices are not required to receive the Real Living Wage; we do however pay each of them significantly higher than the NMW and ensure pay rises over the course of the apprenticeship are well above inflation.

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Section 172(1) Statement

Section 172 of the Companies Act 2006 requires a director of a company to act in the way he or she considers, in good faith, would most likely promote the success of the company for the benefit of its company as a whole.

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Carbon Reduction Plan

Vital Energi is committed to achieving Net-Zero emissions by 2035. In addition, we are committing to reduce actual emissions by 50% from 2020 levels by 2030 without using offsets.

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ISO 9001:2015 Quality Management System

Vital Energi has been audited and found to meet the requirements of standard ISO 9001:2015 Quality Management System Scope of certification. Scope of Certification: The provision of energy solutions through design, installation and management of tangible assets involving low carbon energy systems, comprising energy generation, distribution, secondary side components and other customer services such as metering of energy use, in a manner that ensures all contractual statutory requirements are met and that the interests and expectations of workers, clients and other affected parties are satisfied.

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ISO 14001:2015 Environmental Management System

Vital Energi has been audited and found to meet the requirements of standard ISO 14001:2015 Environmental Management System. Scope of certification: The provision of design, installation, asset management and other operational and customer services on low carbon energy systems comprising energy generation, distribution, and secondary side components in a manner that ensures all contractual statutory requirements are met and that the interests and expectations of workers clients and other affected parties are accordingly satisfied.

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ISO 45001:2018 Occupational Health & Safety Management System

Vital Energi has been audited and found to meet the requirements of standard ISO 45001:2018 Occupational Health & Safety Management System Scope of certification. Scope of Certification: The provision of energy solutions through design, installation and management of tangible assets involving low carbon energy systems, comprising energy generation, distribution, and secondary side components and other operational and customer services such as metering of energy use, in a manner that ensures all contractual statutory requirements are met and that the interests and expectations of workers, clients and other affected parties are satisfied.

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ISO 50001:2018 Energy Management System

Vital Energi is accredited to ISO 50001:2018, a prestigious and internationally recognised accreditation for Energy Management Systems capable of delivering continual improvement of performance.

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ISO 27001:2013 Information Security Management System

Vital Energi have been audited and found to meet the requirements of the Standard ISO 27001. Our scope of certification, includes: "The Management of Information Security in energy generation and management solutions to clients in the United Kingdom"

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Tax Strategy 2024

This document, approved by the board of Vital Holdings Limited, sets out the Group’s approach to
conducting its tax affairs and dealing with tax risks for the year ending 30th June 2024.

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Equal Opportunity & Diversity Policy

Vital Energi Utilities Ltd (Vital Energi) is opposed to all forms of discrimination and selection for employment, training and promotion will be on the basis of suitability for the job/merit.

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Information Security Policy

Available on request my emailing [email protected]

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Supplier Code of Conduct

Vital Energi wants to support the transition to a net zero future in a responsible way. We consider the implications of our actions for all stakeholders and carry out our work safely, reliably, and ethically. Delivering real long-term benefits to the environment and communities and creating best value for our customers requires collaboration with our supply chain. We want to encourage our suppliers to factor environmental and social benefits into business decisions to contribute towards a sustainable economic future.

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Fair Work Statement

This Fair Work First statement remains under review and open to further improvement in consultation with our people and wider stakeholders. We will monitor our progress as part of our ESG Strategy and will publicly report our findings at least annually.

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Anti-Competitive Practices Policy

Vital Energi is committed to compliance in full with all laws and regulations governing our business including laws relating to competition. The Company strives to adhere in all business practices to the
principle of fair and effective commercial competition between businesses.

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Social Value Policy

Social value is created when buildings, places, and infrastructure support and enhance the quality of life of the people who use them. As a leading provider of innovative sustainable energy solutions, Vital Energi’s mission is to create sustainable, intelligent, and reliable energy solutions, supporting the growth of healthy and thriving communities to drive a greener future.

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