Following on from the launch of the new G10 Smart Metering Hub for residential heat networks, Switch2 Energy has partnered with Vital Energi as its first independent operator that will adopt the G10 technology.
Collaboration across heat network suppliers and operators is key as the heat network industry navigates its newly regulated landscape. As such, Vital Energi working with Switch2 Energy has deployed the first phase of their integration with the G10 Smart Metering Hub with the goal of enhancing heat network customer experience, data visibility, and compliance and performance monitoring.
Vital Energi is one of the UK’s largest heat network developers with 422 live and operational sites and offer a full solution from concept development to consumption management.
The open access features of the G10 smart metering platform, has enabled Vital Energi to adopt and integrate the G10 into their residential heat network billing and pre-payment collection services, and continue to demonstrate their commitment to improving customer experience.
The G10 includes a UK first for smart metering, introducing the tap and pay feature using near field communications (NFC), allowing customers to pay securely with their smart phones in the comfort of their own homes.
The G10’s tap-and-pay function, simplifies the payment process even more for residents and enables family members, carers or housing officers to support vulnerable residents with instant top-ups.
The smart metering hub supports full regulation readiness, giving heat network operators the data, control, and transparency they need to meet evolving compliance requirements with confidence.
Furthermore, its ideal for retrofit applications allowing operators to upgrade existing networks with minimal disruption, an area where the G10 consistently outperforms alternative solutions on the market.
Highly reliable, future proofed IoT (Internet-of-Things) based automatic meter readings and real-time monitoring of their heat interface units (the heat network equivalent to a gas combi boiler) enable operators to spot unusually low or high energy use and network control issues, helping landlords meet customer protection regulations and maintain the high performance of their heat networks leading to reliable and low cost heat delivery for their residents.
By combining up to four utilities (heat, hot and cold water, and electricity) into a single platform, residents can easily manage prepayment options without needing internet access or multiple accounts.
Vital Energi is leading the way in delivering innovative and customer focused heat network solutions in the newly regulated industry.
Click here for more information on the G10 Smart Metering Hub.
