A comprehensive metering & billing strategy is fundamental to the success of any heat network and enables supply resilience and security, accurate data, and value for money for your residents.
As your trusted partner, we support you from data collection, project feasibility and navigating funding routes to installing and managing a tailored metering and billing solution to meet your operational and financial goals.
Retrofit & New Build Properties
We deliver bespoke metering and billing solutions for both retrofit and new-build developments. With 30 years of experience operating heat networks, we can provide expert support in the development of new and legacy heat networks, from system design and data collection, to in-home technology and future heat network optimisation.
Enhanced & Tailored Customer Service
Lighthouse is Vital Energi’s dedicated consumer brand, focused on supporting residents living on heat networks. It builds consumer confidence and delivers an exceptional customer experience through enhanced communication, education, and our responsive customer service team.