Having well-run, efficient heat networks on our estates is so important to the residents living there, so we’re pleased to have agreed this five-year contract with Vital Energi which will offer consistency of service across those estates. The maintenance of some of our heat networks has been a challenge over recent years, and Vital Energi’s knowledge and expertise has been central to our efforts to give residents the quality of service we aspire to, and they deserve.
Vital Energi are already working collaboratively with Notting Hill Genesis to engage with residents within local communities and have hosted resident drop-in sessions at the purpose-built Community Hub at The Factory Quarter, and Woodberry Grove developments. The sessions have given residents the opportunity to meet the team, share any concerns and discuss key topics such as the imminent upgrades to the heat interface units within their homes, improvements to the energy centre and the roll-out of their new metering and billing services. Residents also have the chance to share their ideas the types of social value initiatives they would like to see in their communities.