Operations & Maintenance Services

We can manage and provide all the planned maintenance for your energy scheme including plant rooms, energy centres, district heating networks, and heat interface units. This is provided in line with SFG20 regulations, which can be tailored to individual requirements. We have specialist software to allow us to continuously monitor the operation and efficiencies of your schemes to identify improvements or potential issues which allows for a quick resolution. This is deployed alongside a CMS package that ensures the maintenance planning is coordinated to minimise interruption.

We have highly trained engineers on hand 24 hours a day, 7 days a week, to respond to reactive maintenance requirements with your energy scheme. We work with you to create a tailor-made agreement containing specific key performance indicators, such as call-out times and resolution targets.

We use data collection and monitoring tools such as SCADA, BMS, Vital View and Joblogic to track energy system efficiency and use this information to design Energy Conservation Measures (ECMs) to continuously improve system operation. Find out more about Energy Conservation Measures here.

Our 'health checks' involve a condition assessment of the plant, equipment, and distribution system from which bespoke recommendations will be made to optimise the energy scheme. 

We will conduct a thorough mobilisation process which will include a complete review of all documents, safety measures, remote monitoring setup and site inductions. This is a critical part of the process to provide a smooth transition over to our care.

We have a range of technologies that can monitor your energy scheme and intelligently use this data to inform continuous improvements. All operation and maintenance activities are detailed in a monthly report which is presented back to the client and allows us to collaboratively plan objectives going forward.