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IT Technician

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The opportunity

We are looking for an IT Technician to join our dynamic IT team based at our head office in Blackburn. This role would suit a candidate who wishes to develop their existing skills whilst progressing their career within an expanding and innovative organisation. Working alongside a group of technical individuals the purpose of this role is deliver great customer service via the IT Helpdesk providing technical support both onsite and remotely.

  • location
    Location Head office - Blackburn
  • salary
    Salary £22,000 - £25,000 Competitive depending upon experience

About the role

Reporting to the Infrastructure Manager you will be responsible for: • 1st and 2nd Line Troubleshooting • Software / Hardware Installations • Ensure Security and privacy of networks and computer systems • Advice users on best practices • New User Setup’s / Leaver Processes • Liaising with 3rd party suppliers. • Organise and schedule upgrades and maintenance without deterring others from completing their work • Maintain records /logs of repairs and fixes • Out of hours work will be required

Competencies Required

  • Excellent Problem-Solving skills with the ability to troubleshoot issues and provide timely resolutions.
  • An inquisitive mind with attention to detail
  • Excellent communication skills and ability to work collaboratively with business stakeholders and IT teams.
  • Self-Disciplined
  • Passionate about Technology
  • Good Oral and Written Communication Skills
  • A high level of confidentiality, tact and diplomacy
  • Confident manner, with ability to work to deadlines, whilst remaining focussed
  • A full UK driving licence- our IT department is based from our Head Office in Blackburn and travel will be required to office/project locations

What you will need

Benefits

  • salary
    £22,000 - £25,000 Competitive Salary (depending upon experience)
  • pension
    Contributory Company Pension Scheme
  • insurance
    Non-contributory death-in-service insurance
  • holiday
    33 Days Holiday including BH
  • flexible working hours
    Onsite gym/wellbeing centre at our Blackburn Head Office
  • location
    Option to purchase/sell additional holidays
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Submit your CV

If you're interested in this position, please email your CV to our HR department using the button below.

Submit CV
Blackburn (Head office) Business Support Co-ordinator Metering & Billing

Notice to Agency and Search Firm Representatives: Vital Energi Utilities Ltd is not accepting unsolicited CVs from agencies and/or search firms for this job posting. CVs submitted to any Vital Energi Utilities Ltd employee by a third party agency and/or search firm without a valid written & signed search agreement, will become the sole property of Vital Energi Utilities Ltd. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.

Applications will be processed within 28 days of receipt. If you have not heard from us within this time period it will mean that your application has unfortunately been unsuccessful. Thanks you for your interest in Vital Energi.

The company is opposed to all forms of discrimination and will select for employment, training and promotion on the basis of suitability for the job and/ or merit. It is company policy that no job applicant or employee receives less favourable treatment than another on the grounds of sex, race, colour, age, ethnic or national origins, political affiliations, religious beliefs, marital status, physical disability or is disadvantaged by unjustifiable conditions or requirements.

Only applicants who are legally entitled to work in the UK and are currently resident in the UK are invited to apply.