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Vital Energi Work to Deliver 30% Savings for Yarn Street Residents

We are aware of the effects rising energy prices have had on the UK and have been working to find new and innovative ways to help our customers in these difficult times.

As heat tariffs were set to rise, we wanted to do everything in our powers to make that increase as small as possible and have taken the decision to absorb a percentage of the residents' unit charge to deliver a reduction to our customers on the Yarn Street development.

By making refinements to the fuel input costs, and reducing profit, we have been able to lower costs to 30% less than the standard variable tariff for gas.

Yarn Street Houses 19
Solution detail

Our original contract with the residents would have seen much larger increases, which we were keen to avoid, so we have taken the step of prioritising customer care over profit and changed our contract to reflect this. We have examined the metered data and user consumption profiles on Yarn Street to understand the way our customers use their heating and hot water systems, and under the new arrangement the average saving will be in the region of £284 per household.”

Paul McIver, Community Energy Director for Vital Energi

We understand that many people will still struggle to heat their homes and will continue to work with clients, customers, and partners to provide any assistance we can.